(KTTS) – The City of Springfield is currently conducting a citizen satisfaction survey and a long-term planning survey.
Surveys have been mailed to 12,000 randomly selected households in the city limits of Springfield.
The survey is estimated to take about 15 minutes to complete.
“The purpose of our Citizen Satisfaction Survey is to gather feedback on City programs and services,” said City Manager Jason Gage. “It’s a valuable tool that we’ll use to measure the progress of our City Council and staff priorities, and will help us plan for the future. We appreciate our citizens taking the time to let us know how we’re serving them,” he added. “The long-term planning survey will provide guidance on more specific types of projects.”
Springfield residents will be asked about their level of satisfaction and priorities for a wide range of community services, including public safety, parks and recreation, code enforcement, public works, communication and customer service.
Any personal information residents provide in their responses will remain confidential.
Survey results will be presented to the City Council later this summer and made available to the public.
