City Utilities is warning customers about a possible scam.
They recently had a call from a customer who was approached by a person claiming to work for CU.
They want customers to know all CU employees wear uniforms and have official ID badges.
Here’s the full statement from CU:
Springfield, MO – City Utilities is urging customers to use caution and call our Customer Service representative if you think someone is trying to scam you or intentionally interrupt your utility service.
We recently had a situation where a customer was approached by a person claiming to be working for CU. The customer was suspicious and called our office to verify which caused the person to leave the residence.
Our crews are still working on several projects in our area and all have proper CU issued identification badges or clothing. In addition to City Utilities crews, contract crews are working to install AMI meters and other contract crews are working on fiber expansion projects as well as daily service needs.
If you have a question or concern, please contact City Utilities at 417-863-9000 to confirm and answer your questions.
As a reminder, we make every effort to reach out prior to any work on the systems and especially at individual homes and businesses. While we cannot predict outages caused by outlying circumstances such as weather and accidents, we will do our best to alert you should it be necessary
