Until further notice, Mercy Hospitals within the Springfield community will be expanding restrictions on who can visit their facilities.
The restrictions are in effect for the following locations:
- Mercy Hospital Springfield
- Mercy Kids Children’s Hospital
- Mercy Heart Hospital Springfield
- Mercy Orthopedic Hospital Springfield
- Mercy Rehabilitation Hospital Springfield
- Mercy Hospital Aurora
- Mercy Hospital Cassville
- Mercy Hospital Lebanon
- Mercy St. Francis Hospital in Mountain View, Mo
These are the changes being made in order to help protect patients, the community and employees of Mercy hospitals:
- Mercy patients are limited to one visitor per day, but the hospital says exceptions can be made for those nearing end-of-life or when a visitor is essential for the patient’s emotional well-being and care
- Only parents are allowed in the neonatal intensive care units and for mother/baby and pediatric patients, visitors are limited to a designated partner or primary caretaker/guardian (only one at a time)
- No one under the age of 18 is allowed in hospitals or clinics unless they are seeking medical treatment
- In-Person prenatal classes are canceled
- At Mercy Hospital Springfield, all visitors should use the main south entrance. Patients can access valet parking at the Heart Hospital (west) entrance
- All emergency room patients should follow the signs and use the north entrance of the hospital
- All patients with Coronavirus symptoms have a separate waiting and treatment area
Mercy is offering a virtual “e-visit” through MyMercy for those who have symptoms of COVID-19 and adjusting ER protocol during the pandemic.
If you have more severe symptoms and suspect you have the virus, call 417-820-2115 while you’re on your way to the ER at Mercy Hospital Springfield so they can be prepared to greet you at the door.
For the latest on COVID-19 and what Mercy is doing to prepare and respond, visit this link.
